Occasionally, there may be a delay in processing payments via the gateway. Here are the essential points to consider:
- We accept multiple payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
- If you've successfully made a payment but do not immediately see the corresponding plan reflected in your account, wait for approximately 5 minutes, then log out and log back in.
- If you continue to experience issues after attempting the above steps, take a screenshot of your payment confirmation and contact us for further assistance.